Watch Your (Body) Language
Body language speaks volumes – yours as well as your prospect/client’s.
Negative: - Limited or no eye contact - Brow tension - Crossed arms - Whole body positioned away from the person you’re speaking with Tight jawline -Hunched shoulders - Rigid body posture - Tapping fingers - Fidgeting.
Positive: - Body position upright, facing the other person, leaning slightly forward means “I’m listening.” - Smiling eyes mean “I’m comfortable with you.” - Eye contact means “I’m interested. I like you.” - Relaxed jaw and brow means “I’m calm and at ease.” - Pleasant voice tone means “I’m relaxed.” - Fingers interlocked behind head, elbows out means “I’m open to ideas.” - Mirroring behavior means “I want to be friendly.” - Sitting still means “I’m more interested in what you are saying than anything else.”